Website Help

Website Help

Admin Section

How can we help you?

Troubleshooting Tips

Try these steps to see if they make a difference. 

  1. Refresh the Webpage: This often solves minor temporary errors.
  2. Check Your Internet Connection: Slow or intermittent connections can cause issues with form submission.
  3. Clear Cache and Cookies: Over time, your browser builds up a cache which can sometimes lead to forms not submitting or loading properly. Clearing the cache and cookies may resolve this.
  4. Disable Browser Extensions: Some extensions, particularly ad-blockers and those that manage JavaScript and cookies, may interfere with forms. Try disabling these extensions if you're having trouble.
  5. Try a Different Browser or Device: If the issue persists, it might be specific to your browser or device. Try accessing the form on a different device or browser.
  6. Fill Out All Required Fields: Ensure all required fields are filled and the information provided is correct.
  7. Check for Error Messages: Some forms validate data in real-time and will display a message if input is incorrect. Correct any issues noticed from these prompts.
  8. Capture Specific Details: Make a note of any error messages, what page you were on, what time it was, etc. The more detail you can provide, the quicker we can identify any issues.

Form Help

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